MAC Address - I've replaced my iPad and can no longer access the Cloud/BT Openzone, how do I reset the MAC address?

To get your iPads MAC Address,

1. Tap Settings
2. Tap General
3. Tap About
4. The MAC address will be displayed next to Wi-Fi Address.

To get your iPads IP Address,

1. Tap Settings
2. Tap Wi-Fi
3. Tap the name of the wireless network you are connected to
4. The IP address will be displayed here.

You can reset the MAC address by using this form.

We hope this has answered your question. Please note that replies to this email will not be actioned.
If you need further support please visit http://www.o2.co.uk/mobileguide
To buy accessories please visit http://shop.o2.co.uk/promo/accessoryhub.
For more information on our latest products and services please visit http://www.o2.co.uk/fungames.

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